Privacy Policy

Last updated: February 13, 2025

This Privacy Policy outlines how NTWCOMMERCE LTD. (Shop Name: Zafizia) ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://zafizia.com/ (the "Site"), or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Company Information:

Shop Name: Zafizia
Operated by: NTWCOMMERCE LTD.
Address: 71-75 Shelton Street, WC2H 9JQ, London.
Registration: 16245133
Email Support: support@zafizia.com
Phone: +447526435407

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes To This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site with the updated "Last Updated" date, and we will take any other steps required by applicable law.

How We Collect And Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months. The information we collect and use depends on how you interact with us. In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

  • Basic contact details: Your name, address, phone number, and email.
  • Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Your username, password, and security questions.
  • Shopping information: Items you view, add to your cart, or place on your wishlist.
  • Customer support information: Details you include in communications with us, such as messages sent through the Services.
    Certain features of the Services may require you to provide specific information. Choosing not to provide this information may prevent you from using or accessing these features.

Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • How you access and use our Site and your account
  • Device and browser information
  • Information about your network connection and IP address
  • Other details about your interactions with the Services

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments, fulfill orders, and provide requested products or services.

How We Use Your Personal Information

  • Providing Products and Services: To deliver the Services, including processing payments, fulfilling orders, sending notifications, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
  • Marketing and Advertising: To send you promotional communications and tailor our advertising.
  • Security and Fraud Prevention: To detect, investigate, and act against possible fraudulent or illegal activities.
  • Communicating with You: To provide customer support and improve our Services.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies used in connection with our store powered by Shopify, please visit Shopify's cookie policy. You can manage or reject cookies through your browser settings, though doing so may affect your experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, as outlined in this Privacy Policy. Such circumstances may include:

  • With vendors or third parties who perform services on our behalf.
  • With business and marketing partners, including Shopify.
  • With our affiliates or within our corporate group to operate a successful business.
  • In connection with a business transaction or to comply with legal obligations. We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Any content you submit to a public area of the Services will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third-Party Websites and Links

Our Site may include links to third-party websites. We do not control and are not responsible for the privacy or security of such sites. Please review their privacy policies and other terms if you choose to visit them.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, contact us to request its deletion.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable. We retain your information based on various factors, such as maintaining your account, providing Services, complying with legal obligations, resolving disputes, or enforcing applicable contracts.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, delete, correct, or restrict the processing of your personal information. Contact us at support@zafizia.com for assistance.

International Users

We may transfer, store, and process your personal information outside your home country, including in the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms as necessary.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your available rights, please email us at support@zafizia.com or contact us at:

Shop Name: Zafizia
Operated by: NTWCOMMERCE LTD.
Address: 71-75 Shelton Street, WC2H 9JQ, London.
Registration: 16245133
Email Support: support@zafizia.com
Phone: +447526435407